Help and method
Free Support Near Cascades Casino London
Gambling help in Ontario costs nothing and stays confidential, and it runs round the clock by phone, text or live chat. Later on this page, the Old East desk sets out how it checks facts and what it keeps on readers.
Filed by the Old East deskChecked October 4, 2026
Day or night
Where to turn
- ConnexOntario answers at any hour, free and confidential: phone 1-866-531-2600, text CONNEX to 247247, or open live chat at connexontario.ca.
- My PlayBreak is OLG's self-exclusion program. It covers OLG.ca, Charitable Gaming Centres and Ontario casinos.
- BetGuard (iGaming Ontario, betguard.ca) can close OLG.ca and Ontario's other regulated online gaming sites to a person for 5 years, 1 year, 6 months or a self-set span. Its reach stops short of land-based casinos.
- The Suicide Crisis Helpline takes crisis calls at 988, round the clock.
Before you go
A limit before the bus home
Set the time and the money for a visit before leaving home, not at the table. Know the last bus or the ride back before the first bet. When the amount set aside is gone, the visit is over. Gateway Casinos & Entertainment Limited operates the casino and applies OLG's PlaySmart responsible gambling program at its Ontario properties. Ontario sets the casino age at 19, for entry and for staying on the premises, and online casino play is likewise 19+.
Method
About the Old East desk
The Old East desk writes these pages and signs them as a group. No page on The Old East Desk carries a byline, and no author's name appears anywhere.
Facts were checked on October 4, 2026, against the casino's own pages, Gateway Casinos, the Western Fair District, the AGCO, iGaming Ontario, ConnexOntario and OpenStreetMap. Distances and the map come from OpenStreetMap. Each figure runs straight between two map coordinates, so the distance by road is longer.
The Old East Desk has no accounts, no comments and no forms. Settings such as your colour theme or tool options may be kept only in your browser's own storage.
Six pictures run in the guide, each a photo-like scene from an image generator, and none of them is a photograph. Four are set away from the casino: a brick sidewalk, a bus shelter, a market bench, a bench by the river. Two show the casino itself, the atrium carousel and the arched brick wall of the Main Building. For those two, the generator worked from real photographs taken at 900 King Street. Every face in all six is fictional.
Questions to the desk
Asked and answered
- Can a person text ConnexOntario?
- Yes, by texting CONNEX to 247247. ConnexOntario also answers by phone at 1-866-531-2600 and by live chat at connexontario.ca. Help is free, confidential and available 24/7.
- Does BetGuard cover the casino at 900 King Street?
- Land-based casinos lie beyond what BetGuard covers. It opts a person out of regulated online gaming sites in Ontario, including OLG.ca. For casinos, OLG's My PlayBreak program applies.
- Who writes this guide?
- Every page here is written and signed collectively, under one name: the Old East desk. Not one Old East page runs under an individual's byline.